Food & Beverage Supervisor
Wellington (Wellington City)
Job description
Key tasks
This role is for someone who has an absolute passion for Food and Beverage and can excite that passion in their team members through training, and leadership. You will be reporting to the Restaurant & Bar Manager. If you think that you match the above description and have luxury/upscale experience, then we would love to hear from you.
KEY RESPONSIBILITIES:
Responsible for the efficient running of the food and beverage areas to obtain positive guest satisfaction
Familiarise yourself with VIP and regular guests to ensure their requests and needs are met
Set up systems to protect and maintain control of restaurant service equipment, correctly recording breakages and carry our regular stock takes
Ensure staff is competent in dining menu and wine list knowledge and can maximise sales to guests
Ensure guest billing is completed accurately following hotel procedure and that correct charges are posted
Team development, training and co-ordination
SPECIFIC REQUIREMENTS:
Previous experience in a similar position in a Luxury or Upscale hospitality environment is preferred but not essential.
Experience in Ala Carte Service
Strong leadership skills and ability to manage, train and develop talent
Excellent communication skills
NZ citizen, permanent resident or hold a current and valid work visa/permit.
Mercure and its people
Hotels with individuality, passion for service and committed to quality and guest satisfaction.
Join a team of warm and friendly professionals who will share their love for hospitality.
Desired profile
Skills
Level of Education Others
Areas of study Hospitality Management
Professional experiences 1 to 2 years
Languages essential English (Primary tongue)
Essential and optional requirements
· Word
· Micros