ü Any matter which may affect the interests of hotel should be brought to the attention of the Management
ü Welcome the guests by greeting them as per the standards.
ü Ensure to provide proficient and professional Food & Beverage service to the guests by meeting and also exceeding their expectations.
ü Establish and maintain seamless co-ordination & co-operation with all departments of Novotel Lucknow to ensure maximum cooperation, productivity, morale and guest service.
ü Ensure to attend to guest complaints, requests or inquiries regarding the food and services.
ü Respond to customer queries by resolving issues in a timely and efficient manner to ensure customer satisfaction.
• 1+ years’ industry experience in upmarket brands in similar role.
• Strong Operational/Technical Knowledge.
• Good Communication skills.
• Our mission is to provide a safe, attractive, and dynamic working environment that will encourage you to unleash your talent.
• Career ownership is one of our biggest values.
• We’re committed to providing an environment that will foster and reward your efforts and initiatives. Because when you’re successful, so are we.
","employmentType":["OTHER","FULL_TIME"],"occupationalCategory":"Food & Beverage