F&B Attendant (Waiter/Waitress)

Job description

Key tasks

• Welcomes guests and provides a high standard of restaurant service
• Contributes globally to guest satisfaction through the quality of his/her work and exemplary behaviour
• Helps increase the restaurant's revenue through his/her sales efforts
• Provides a friendly and personalised welcome for guests
• Offers an attentive service to guests, adapting to any constraints
• Heeds any remarks made by guests and ensures follow-up
• Promotes the F&B offer
• Conveys the Novotel Service attitudes and image of the hotel

At Novotel, we grow faster

Feel fully responsible, be autonomous, adaptable, professional, have a love of adventure and a desire to stretch your limits: that’s the Novotel spirit .
An international brand with a network of 400 hotels in 60 countries, Novotel’s success is due to the professionalism and enthusiasm of its 30 000 employees who have been embodying the brand’s ideals for over 40 years.

DNA of the brand, innovation is at the heart of the promise made to employees: "At Novotel, we grow faster" . To transform this promise into reality, Novotel has implemented a unique human resources policy declined around five main professional career paths. Novotel accompanies each employee throughout their career. Integration, geographic mobility, bridging provision, skills development… everyone is given the opportunity to progress quickly and go further. Impossible is not Novotel.

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Desired profile

Skills

Level of Education Associate
Areas of study Technical & Maintenance
Professional experiences 1 to 2 years
Languages essential English

Essential and optional requirements

· Good interpersonal skills and self-confident
· Guest oriented and service minded, with attention to quality
· Sales oriented
· Dynamic
· Good presentation
· A thorough and organised approach
· Physical staying power
· Ability to perform under pressure