Events Sales Coordinator

Job description

Key tasks

Overview of duties
• Meeting the needs of secured conference business from compilation of event order through to on site management of the event and appropriate after function follow up..
• Assist in the maintenance of conference database of key contacts / clients.
• Preparation and follow-up of conference proposals
• Provide assistance in the formulation of quotations for conference proposals covering venue, function, menu and accommodation costs
• Complete organisation of conference activity / events from confirmation to post-event follow-up in order to ensure client satisfaction.
• Co-ordination and hosting of familiarisation and site inspection activity including follow-up.
• Co-ordination and production of conference collateral material, ie, conference kits, direct mail pieces, etc in liaison with the Sales Manager
• Attend and actively participate in weekly Banquets Event Order
• Assist as required in the management of food and beverage service within the conferencing and outside catering areas
• Ensure there is a high level of cleaning and maintenance of conference area, back of house, tableware, utensils and other materials and equipment used by conferencing
• Regular liaison with Maintenance ensuring maintenance requests are completed quickly focusing on guest needs as a priority.
• Co-ordinate between conferencing and other relevant departments to ensure that preparations for conferences have been made.
• Ensure constant liaison with the Assistant F&B Manager to achieve the objectives of the conference dept.
• Adherence to Emergency Communication procedures ensuring that enquiries from the media are only responded to by the nominated spokesperson
• Strive to implement the Accor Vision and demonstrate active use of Accor Values.
• Any other duties assigned by your Manager.

Mercure and its people

Hotels with individuality, passion for service and committed to quality and guest satisfaction.

Join a team of warm and friendly professionals who will share their love for hospitality.

Desired profile

Skills

Level of Education A level
Areas of study Hospitality
Professional experiences 1 to 2 years
Languages essential English (Fluent)

Essential and optional requirements

·  Excel
·  Power Point
·  Word
·  Opéra