Director of Sales | Opening Mama Shelter Lake Como (M/F/NB)

Job description

Company Description

MAMA ?

Founded in 2008 by Serge Trigano and his sons Jérémie and Benjamin (co-founders of Club Med), Mama Shelter is a creator of living spaces and a daily director!

These are atypical places, where everyone feels at home, places born of a blend of influences, freedoms, sensations and emotions. Each Mama tells the story of the city in which it is located, and all influences blend together. We offer our guests a joyful atmosphere and exceptional service at an affordable price. More than just rooms and restaurants, Mama Shelter is a dynamic, a vibe: they are true urban refuges, not only aesthetically pleasing and modern but also popular, welcoming and sexy .

Whatever your role, we're all here to make the customer experience as unforgettable as possible. Our mission: to bring little moments of happiness to people .

Our growth has enabled us to offer our teams great career paths through internal development and international mobility, and it's not a question of diplomas or years of experience.

Mama Shelter is part of Ennismore , a creative hotel group rooted in cultures and destinations, with a global portfolio of brands. Ennismore is a joint venture with Accor , founded in 2021.

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Our commitment to diversity and inclusion:

Mama is an inclusive company, and our ambition is to recruit and promote diverse talent. Our advertisements are gender-neutral, so the masculine gender is used here to lighten the text.

Job Description

Would you like to  join us and contribue  to the  opening  of our  Mama Shelter Lake Como  ?

THE MISSION

You are the master of the deal ✨You are the driving force behind Mama’s growth

As our Sales Director , you lead the commercial strategy, build powerful partnerships, and ensure Mama is always top of mind, fully booked, and impossible to resist . From corporate deals to leisure business , group bookings to long-term partnerships, you turn opportunities into results while spreading Mama’s energy wherever you go.

You don’t just sell rooms—you sell experiences, vibes, and unforgettable moments .

Here’s what you’ll be responsible for:

· 
Revenue Generator
Drive top-line revenue through strategic sales planning, proactive prospecting, and strong account management.

· 
Market Strategist
Develop and execute sales strategies aligned with business goals, market trends, and commercial opportunities.

· 
Relationship Builder
Build and maintain strong partnerships with corporate clients, travel partners, agencies, and key stakeholders.

· 
Pipeline Master
Manage the sales pipeline, identify new business opportunities, and ensure consistent conversion and growth.

· 
Brand Ambassador
Represent Mama Shelter externally at networking events, trade shows, and client meetings—bringing our personality and energy everywhere.

· 
Team Leader
Lead, coach, and inspire the sales team to exceed targets while fostering collaboration and accountability.

· 
Collaboration Champion
Work closely with Marketing, Revenue Management, and Operations to ensure aligned commercial strategies.

· 
Performance Analyst
Monitor KPIs, analyze performance data, and adjust strategies to maximize results.

· 
Negotiation Expert ✍️
Negotiate contracts and agreements that deliver value while protecting Mama’s commercial interests.

· 
Opportunity Hunter
Identify emerging markets, segments, and partnerships to drive long-term business growth.

Qualifications

MADE FOR YOU… ONLY IF ✨

· 
You bring strong experience in hospitality sales leadership

· 
You’re a natural deal-maker who thrives on building relationships and closing business

· 
You think strategically but act operationally ⚡

· 
You juggle multiple priorities with confidence and organisation ⏰

· 
You’re results-driven and motivated by targets and achievements

· 
You inspire teams with energy, positivity, and clear direction ⚡

· 
You’re comfortable presenting, networking, and representing the brand externally

· 
You collaborate easily across departments to achieve shared goals

· 
You remain calm under pressure and adapt quickly to changing market conditions ✨

· 
You are proactive, curious, and always looking for the next opportunity

· 
You respect confidentiality and maintain strong professional integrity ✅

YOUR LITTLE EXTRAS

· 
Pre-opening or lifestyle hospitality experience is a plus ✨

· 
Strong knowledge of corporate, leisure, and group segments

· 
Experience working with international markets ✈️

· 
You combine commercial sharpness with Mama’s fun personality ⚖️

· 
You love networking as much as celebrating team wins

Additional Information

Next, we're sure you know the tune :

First melody:  “At Mama, no AI! We review your application in person and take the time to understand your background.
First verse:  We organise an initial telephone interview with our People & Culture Team to see if your application fits in with our rhythm.
Chorus:  Once you've passed the phone interview, we'll arrange a remote meeting or a meeting at Mama to meet the Gang! 
Last verse:  Naturally, you'll receive a response from us within two to three weeks at the latest, whether it's a ✔️ or a ✖️.