Director of Rooms

Job description

Company Description

SO/ Budapest invites you to the front row

SO/ is a coveted collection of hotels rooted in the world of fashion, commanding attention with it’s avant garde design and creative approach to the world of luxury.

SO/ Budapest will open towards the end of 2026 and our search for an experienced Director of Rooms to join our team and play a crucial part in this successful opening begins.

Located in a prime position overlooking the iconic Chain Bridge and the Danube River, SO/ Budapest Hotel is a bold new addition to the city’s luxury hospitality scene. The hotel features 349 elegantly designed rooms and suites, complemented by a vibrant mix of dining and entertainment experiences. Guests can enjoy an all-day dining restaurant, a show-stopping rooftop bar with panoramic views, and extensive wellness facilities that offer a space for both relaxation and rejuvenation.

Designed with both leisure and business travellers in mind, the hotel also boasts state-of-the-art MICE facilities, making it a key destination for events, meetings, and social gatherings in the heart of the city.

Job Description

What you’ll do…

·  Lead and oversee all Rooms Division functions, including Front Office, Housekeeping, Guest Services and Reservations, ensuring seamless end-to-end guest journeys.
·  Drive exceptional guest satisfaction by embedding brand standards across all touchpoints and acting as the senior escalation point for complex service matters.
·  Deliver commercial performance across the Rooms Division, optimising occupancy, ADR, RevPAR and departmental profitability in partnership with the commercial team.
·  Manage departmental budgets, labour productivity and cost controls to ensure financial targets are achieved.
·  Maintain operational excellence, ensuring room product quality, inventory management, and compliance with health, safety and security standards.
·  Develop, coach and retain high-performing leaders within the Rooms Division, fostering engagement and succession capability.
·  Collaborate closely with the Hotel Manager / General Manager and wider leadership team to drive overall hotel performance and strategic objectives

Qualifications

What we’re looking for…

·  A strong hotel operator with local and/or international experience in a similar role preferably within a luxury and/or lifestyle environment.
·  Ideally you will have previous pre-opening experience.
·  You are comfortable handling all commercial aspects, and are able to strike the balance between commercial decisions and doing what’s right for the brand.
·  You have a passion for providing great guest experiences, rooted in unique and locally driven experiences.
·  You are comfortable with the strategic as well as day to day detail.
·  You are an excellent relationship builder, with previous experience of owner relationships.
·  You are an excellent relationship builder, confident in working with other teams and leaders; you’re passionate about what we can achieve together.
·  You want to question the norm and create change by doing things differently.
·  You’re grounded, we leave our egos at the door and approach everything with an open mind.

Additional Information

What's in it for you...

·  The opportunity to launch an exciting new hospitality concept in Budapest and have a real impact on its success.
·  Join an innovative, fast-growing, international group that’s committed to not just building new hotels but building a global brand.
·  The chance to challenge the norm and work in an environment that is both creative and rewarding.
·  Become part of a team that’s very passionate about creating great hospitality experiences and building a portfolio of brands.
·  A competitive package and plenty of opportunity for development.