Dinner Host - No35

Job description

Company Description

Sofitel Melbourne On Collins, the ultimate luxury hotel escape in the heart of Melbourne city centre. Combining French elegance and modern luxury, curating dining experiences where our passionate chefs and mixologists delight our guest in a lively culinary experience whilst overlooking the city skyline. As a Hotel for the Arts, Sofitel Melbourne on Collins proudly champions culture and tradition with rotating art exhibitions and is immersed in the city’s thriving arts and entertainment scene.

PROPERTY DETAILS

·  5-star luxury in the heart of the Melbourne's shopping, theatre and business precincts
·  363 rooms with breathtaking views over Melbourne
·  Exclusive Club Lounge that offers club guests that elevated French joie-de-vivre experience
·  Sophisticated modern dining with vibrant contemporary French flair at No35 restaurant
·  Unique signature cocktails & refined exclusive ambience at Atrium Bar on 35

Job Description

Our Host is responsible for the provision of friendly & professional greetings to welcome our guests to the Restaurant. 

The Host manages the table allocations and wait times within the Restaurant to ensure a smooth process for all our guests.

Hosts maintain product knowledge of all menu and wine lists in order to advise and make recommendations to our guests.

Our Host will ensure the accuracy and smooth transaction of all payments for our guests 

Qualifications

YOUR SKILLS AND ATTRIBUTES TO SUCCEED IN THIS ROLE :

•Be highly organised and able to effectively manage priorities

•Strong focus on guest and team relations. Initiate contact and establish rapport easily

•Project a professional image at all times through personal presentation/interpersonal skills

•Handle tasks carefully and correctly – be thorough and exact in details with a sense of urgency

•Display high energy levels and demonstrate versatility in responding to guest requests and situations

•Remain calm and effective in high volume work situations

•Be good team player; contribute to and assist co-workers without being asked

•Flexibility to work a rotating roster, including early mornings, evenings, weekends and public holidays

•Valid RSA

Additional Information

Benefits and Perks:

Sofitel Melbourne on Collins provides ambassadors career development opportunities within the hotel and wider Accor Group. We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

We live by our Heartist principles, that is, the heart and art of human connection. Understanding people is our business and putting people at the heart of our organisation is how we make decisions. We want every ambassador to feel valued, inspired and to strive for greatness every day.

We offer our Heartists:

·  Build a career with the largest hotel group in the Pacific
·  Central accessible location in Melbourne's CBD
·  Laundered uniforms
·  Complimentary hotel stay package for your work anniversary
·  Worldwide employee and family and friends benefits at Accor Hotels