Offers “Accor”

18 days agoAccor

Digital Marketing Manager

  • Agadir ⴰⴳⴰⴷⵉⵔ أگادیر (Pachalik d'Agadir ⵍⴱⴰⵛⴰⵡⵉⵢⴰ ⵏ ⴰⴳⴰⴷⵉⵔ أگادير ‎باشوية)
  • Marketing

Job description


Digital Marketing Manager 

The overall scope of the position to maintain and execute the hotel's Digital Marketing and E-commerce activities but not limited to developing strategy, content updates, social media management, email marketing, display and programmatic campaigns, Metasearchand OTA optimization.

Reporting directly to GM or Director of Marketing and reporting dotted line to Regional E-commerce.

Main responsabilities :

  • Build Digital yearly plan and budget for the hotel across Direct & Indirect channels 
  • Contributing to Hotel Strategy, working closely with key stakeholders from Marketing, Sales, Revenue, outlets managers
  • Develop quarterly and yearly e-commerce and digital marketing plans covering all digital channels levers ( Direct and Indirect )

Website content :

  • Content update
  • Hotel microsite maintenance & content update

Social Media :

  • Always on content creation (video, photos)
  • Reporting & Analytics - KPI's (FB & IG) - Reach, Engagement, Conversion & ROI

PR :

  • Influencer Strategy support
  • Follow-up the collaboration and performance report
  • Events & Activities calendar build


  • Maintain a segmented guests database
  • Handle the CRM and email Marketing with the third party tool (monitor with headoffice)
  • Analysis of emailing campaigns results

Acquisition :

  • Plan and execute all digital marketing, including SEO/SEM
  • Measure and report the performance of all digital marketing campaigns, and assess against goals (ROI and KPIs)
  • Build the SEO strategy
  • Review Metasearch websites content
  • Run and optimize Metasearch Prenium
  • Ensure Accor App visibility and usage uplift across the hotel

Online reputation

  • Manage Hotel's online reputation with text

Digital campaign

  • Display and Paid Social campaigns inclusive
  • Campaign delivery and agency management
  • Creative direction and build
  • Reporting & Analytics - KPI's (Reach, engagement, conversion & ROI)


  • Identify trends and insights, and optimize spend and performance based on the insights
  • Brainstorm new and creative growth strategies
  • Utilize strong analytical ability to evaluate end-to-end customer experience across multiple channels and customer touch points
  • Collaborate with agencies and other vendor partners
  • Evaluate emerging technologies, Provide though leadership and perspective for adoption where appropriate

Qualification & skills : 

  • A minimum of 1 year of experience E-Commerce / Digital Manager in Hospitality or Retail, ideally 3 years
  • A degree in Hospitality Management or in Marketing and Communication
  • Excellent English, both verbal and written
  • Strong understanding of current digital marketing concepts, strategy and best practice
  • Excellent Presentation and customer relationship skills
  • Energetic and passionate to work
  • Innovation approach to work

Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit


Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS

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