Deputy General Manager

Job description

Key tasks

ibis London Earl's Court is looking for a dynamic and talented Deputy General Manager to join our team reporting directly to the General Manager. This is a great opportunity for a passionate individual seeking to continue their professional and personal development with a new challenge.

As Deputy General Manager of 504 room site, you would be assisting the General Manager to ensure a high level of quality for all services by implementing the brand standards and hotel strategy. You will create a relationship with the guest throughout their stay by coming up with a solution to all their needs and gaining their loyalty. You will look after your team and support them by facilitating their development and by helping to bring the best out of them. You will participate in various operations tasks where required and oversee the best application of those procedures.

YOU ARE...
Always with a big smile
Passionate about delivering an outstanding customer service
Lead by example, coach and motivate your team
Driven to constantly improve your performance
Able to operate with a high level of autonomy

Your BENEFITS Include:
• Attractive Bonus Scheme
• Pension Scheme
• A Discount Card to be used in Accor Hotels World Wide
• Complimentary stays in UK hotel (Bonus Breaks Vouchers - subject to availability and T&C)
• Training & Development
• Additional holidays with service
• International Development Opportunities
• And more: recommend a friend scheme; Employee Advisory Service; Childcare Vouchers; Meals on duty; Uniforms and dry cleaning; Eye care vouchers; Cycle to work Scheme and the list goes on…

Why Work For ACCOR:
We are part of one of the world's leading hospitality brands- AccorHotels which means our employees will be part of an international group of hospitality professionals working in a world class environment.

All around the world, our 250 000 employees give every day the best of themselves by daring to go further, by enriching their diversity, by developing and growing, by dreaming big for their future.

Create your own career: With more than 20 brands present worldwide, we offer each of our employees the opportunity of international career advancement, enabling them to continually enhance their skills. Our goal is to see our talents grow and their personalities bloom.

Take your career on a journey: Because a Group's success relies on internal talents, we support the mobility aspirations of our people, both internally and internationally. Every year, hundreds of employees decide to take on a new challenge by switching to a different job, activity, brand or country: all of these opportunities provide the chance for a more fulfilling career.

Are you the ONE?
If so we want to hear from you! Please submit your application to Zdenka Rigo on

Ibis and its people

Simplicity, Modernity, Well-being

Acteurs, the Ibis staff training and professional development programme , enables staff to:
- become more professional by acquiring new skills,
- learn a second profession,
- be more independent in guest relations,
- receive recognition for their skills

Desired profile

Skills

Level of Education Others
Areas of study Hospitality
Professional experiences 1 to 2 years
Languages essential English