Offers “Accor”

11 days agoAccor

Day and Night Reception Agent

  • London (London)
  • Marketing

Job description

Day and Night Reception Agent
First impressions are everything! As a Night Audit and  Reception Agent, you will take care of the guests from the moment they arrive through to their departure by ensuring they have a memorable experience with us.

What is in it for you:

  • Employee benefit card offering discounted rates at Accor worldwide
  • Free Bonus Breaks Voucher
  • Friends & Family Rates
  • Pension Scheme
  • Eye Test Vouchers.
  • Staff Uniforms Provided.
  • Learning programs through our Academies
  • Opportunity to develop your talent and grow within your property and across the world!
  • Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21
  • Free meal on shift
    What you will be doing:
  • Greet, check-in, respond to requests and settle accounts while providing exceptional service
  • Take initiative to add a personalized experience
  • Proudly promote the hotel facilities, looking for opportunities to enhance a guest’s stay through up-selling
  • Able to work on a full basis across five days of any week

  • Your experience and skills include:
  • Service focused personality is essential; experience is an asset
  • Fluency in English; additional languages are a plus
  • Acquired Computer skills in Opera or similar PMS, word and Excel, in order to carry out daily hotel duites and responsibilities as well as to contact the overnights reports needed
  • A candidate who is an able problem-solver, who can make decisions without supervision
  • Your team and working environment:
  • Reporting to the General Manager, you will be a key member of the night reception team and the face of the hotel brand. It will be up to you to make our guests feel at home from the minute they arrive, until the minute they leave.

    Our commitment to Diversity & Inclusion:
    We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

    Why work for Accor?
    We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
    By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit


    Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS

Make every future a success.
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