Conference and Sales Co-ordinator

Job description

Key tasks

Daily duties will include overseeing MICE bookings, planning and co-coordinating along side conference organisers to ensure successful meetings in a busy conference hotel.

Managing direct and indirect bookings, and dealing with a number of booking agents on a daily basis, and arranging for contracts to be sent to clients.

Process all other additional requests such as room set-up, catering needs and audio visual device requirements.

Maintain high-level of professionalism and competence when dealing with clients.

Escalate complex booking issues to Managers for immediate resolutions.

Ensure that meeting rooms are set-up with requested amenities and AV devices.

Greet the participants and direct them to meeting room.

Address new requests of host before and during meetings.

Respond to client calls and e-mails related to meeting set-up

At Novotel, we grow faster

Feel fully responsible, be autonomous, adaptable, professional, have a love of adventure and a desire to stretch your limits: that’s the Novotel spirit .
An international brand with a network of 400 hotels in 60 countries, Novotel’s success is due to the professionalism and enthusiasm of its 30 000 employees who have been embodying the brand’s ideals for over 40 years.

DNA of the brand, innovation is at the heart of the promise made to employees: "At Novotel, we grow faster" . To transform this promise into reality, Novotel has implemented a unique human resources policy declined around five main professional career paths. Novotel accompanies each employee throughout their career. Integration, geographic mobility, bridging provision, skills development… everyone is given the opportunity to progress quickly and go further. Impossible is not Novotel.

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Desired profile

Skills

Level of Education A level
Areas of study Other
Professional experiences 1 to 2 years
Languages essential English

Essential and optional requirements

·  Opéra