Concierge

Job description

Concierge
Reliable and engaging. As a Concierge you will demonstrate the essence of creating an exceptional owner journey.  You are committed to taking care of the Owners and Guests from the moment they arrive through to their departure.  

What is in it for you:

• Incredible team culture
• Excellent company benefits, including; medical, dental, vision and life insurance
• Employee benefit card offering discounted rates in Accor worldwide
• Learning programs through our Academies
• Opportunity to develop your talent and grow within your property and across the world!
• Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21
  
  What you will be doing:
• Handle the day-to-day operations and ensure service standard are followed with friendly and engagement service
• Handle the Owner arrival experience, departure experience, requests & concerns; and react quickly to guarantee memorable moments for our Owners & Guests
• Insure Owner homes meet standards of quality and cleanliness by performing home inspections
• Perform light housekeeping and maintenance duties as required
• Responsible for the Manager on Duty and Night Audit procedures
• Ensure all service standard are followed with friendly and engaging service, handle owner concerns and react quickly
  
  Your experience and skills include:
• Service focused personality is essential and previous leadership experience required
• Prior experience working in Hotel or Residential Property
• Prior experience working with Hotel operating system
• Strong interpersonal and problem solving abilities
• Highly responsible and reliable
• Ability to work under pressure in a fast paced environment
• 
  Your team and working environment:
• Join our small awesome team, where we work together to provide a superior second home experience for our owners.  As part of a small active team, our work is constantly varied with everyone coming together to successfully accomplish our objectives. 
  
  Must meet the legal requirements to work in the Unites States. 
  
  Our commitment to Diversity & Inclusion:
  We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
  
  Why work for Accor?
  We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
  By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit  https://careers.accor.com/

   

  Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS