Offers “Accor”

14 days agoAccor

Breakfast Team Member

  • London (London)
  • Hotels - Restaurants

Job description

Ibis London Earls Court

Breakfast Team Member

 

Department: Food & Beverage

Reports: F&B Supervisor and Manager

Rate: £11.39 per hour + Service Charge + Annual Bonus

 

 

Company Overview

Ibis London Earls Court provides guests with a warm welcome, spacious and comfortable accommodation. Our hotel is a 12-storey three-star hotel with breath-taking views of the London skyline. With 504 guestrooms, a business centre, La Table Restaurant, George & Dragon Pub and on-site parking. We are proud to work with some of the most talented and unique individuals in our business.

Our promise is caring and impeccable service. We nurture real passion for service and achievement beyond limits. 

Our mission is to make the impossible possible to realise your dreams. 
 

POSITION OVERVIEW

Providing a warm welcome to guests throughout our breakfast service will be at the heart of what you do. You will use your excellent customer service skills to give guests an experience that they’re sure to remember!

MAIN RESPONSIBILITIES

Duties

 

  •   Welcoming the guests to our lovely breakfast area
  •   Good Knowledge of our products
  • Displaying the breakfast buffet before mealtime and disassembling it thereafter.
  • Take responsibility for your designated section and station
  • Ensuring that the breakfast buffet remains well-stocked at all times.
  • Clearing cutlery and crockery from customers' tables.
  • Make sure ingredient labels are visible in all stations
  • Maintain hygienic food service techniques during service
  • Sweeping, vacuuming, and mopping the floors after each meal service.
  • Cleaning and sanitizing tables and countertops after each meal service.

Customer Relations

 

  • Provide efficient, friendly and professional service to all guests, making all guests experience positive.
  • Take a positive problem solving approach with guest problems and concerns, call the Manager on Duty if difficulties arise.
  • Actively sell and promote, hotel facilities and services.

 

PERKS FOR YOU:

  • Employee benefit card offering discounted rates at Accor worldwide
  • Free and delicious meal breaks on duty
  • Complimentary stays in UK and North Ireland
  • Friends & Family discounts
  • 50% food discounts in our restaurants
  • Cycle to work scheme
  • Pension Scheme
  • Eye Test Vouchers
  • Staff Uniforms Provided
  • Learning programs through our Academies
  • Opportunity to develop your talent and grow within your property and across the world!
  • Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21

 

Make every future a success.
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