Offers “Accor”

Expires soon Accor

Bartender

  • MALDIVES
  • Teaching

Job description

Job Description

Primary Responsibilities 

Bar Operation

• Ensure that the bar is set according to standards and procedures 

• Greet all guests warmly upon first contact

• Take down food and beverage orders from guests and ensure that the orders are correct

• Prepare and serve drinks and snack orders according to service standard. Ensure that hot snacks and cold drinks are served promptly to the guests once they are ready, such that they arrive at the guests’ table at the correct temperature

• Try to remember individual guest’s names and their preferences to extend a personalized service

• Creation of new beverage/cocktails to suit guests’ needs. 

• Obtain guests’ feedback during operations to ensure satisfaction

• Thank all patrons for patronizing the outlet upon their departure

• Clear and tidy up bar counter after the departure of the patrons as quickly as possible 

• Report any complaints, incidents or other irregularities to management

• Apply necessary precautions with regards to the hotel food safety and hygiene standards (HACCP)

• Order and collect food and beverage supply requisition. Ensure that the stock is collected as per requisition.

• Prepare garnishes for operation

• Clean and maintain all operational equipment

• Practice appropriate and effective measures to improve control of costs 

Other Responsibilities

• Maintain complete knowledge of all F&B services, contents & preparation methods, outlets and hotel services/features 

• Be well versed in hotel fire & life safety/emergency procedures

• Attend all briefings, meetings and trainings as assigned by management

• Report for duty on time wearing clean and complete uniform at all times

• Maintain a high standard of personal appearance and hygiene at all times

• Perform other reasonable duties assigned by the assigned by Management of the Hotel

• Maintain good relationship with the guests ensuring they are well entertained.

• Prepare mixers, cut fruit, receive requisitions, check par levels, refill mixers, get ice, run

• Food, and collect and dispose of garbage.

• Maintain the cleanliness of through disposing of all waste, clearing and cleaning all

• Glassware, and wiping down bar and preparation areas.

• Sweep the floors, polish brass and steel, mop, clean glassware and wipe down mirrors in the outlet.

• Respond professionally, politely, and efficiently to extraordinary requests and complaints from guests.

 Safety, Quality & Environment Responsibilities:

• Know and applies Accor APACHE security and evacuation procedures (in case of fire, etc.)

• Ensures the safety of the people and property within the office

• Applies the ISO 9001/14001 quality certification requirements that impact his/her role

• Adhere and support Accor’s commitments to the "Environment Charter" (saving energy, recycling, sorting waste etc.) as well as Accor’s Planet 21 Charter and Commitments as applicable to the role,

• Monitor and oversight of Quality performances of your respective departments and teams following set annual objectives

Main Complexity/Critical issues in the Job

• Respond professionally, politely, and efficiently to extraordinary requests and complaints from guests.

Work Experience

Knowledge and Experience

 

·      College diploma or Equivalent qualifications

·      Additional certification(s) in Food & Beverage will be an advantage

·      Good reading, writing and oral proficiency in English language

·      Minimum of 2-4 years of similar experience

·      Past experience of working in the Maldives will be an advantage

 

Competencies

 

·      Written and verbal communication skills in English

·      Able to develop rapport with colleagues and management staff

·      Ability to work cohesively with co-workers as part of a team

·      Ability to focus attention on guest needs, remaining calm and courteous at all times

·      Ability to promote positive relations with all hotel guests and patrons

·      Able to exercise good judgment with difficult guests

·      Understanding and ability to work in a multi-cultural environment

·      Embodies competitive spirit and skills based on Accor’s capability framework:

o  Open minded, Guest centric

o  Self-Confident, Good communication, Team player

o  Proactive and Initiative and Business Awareness and Improvement

 

Benefits

Fully furnished Accommodation and Attractive Salary and Service Charge, Visa Fees and International Tickets and Full Paid Medical insurance Provided

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