Barista

Job description

Key tasks

Are you a coffee lover, do you have experience in the art of preparing it? Would you like to be part of a fun team that is passionate about guest service? Sofitel Queenstown Hotel and Spa is currently looking for a Barista who will join our exceptional Food & Beverage Team

This role is ‘hands-on’ as you will be working as part of a team that provides friendly, efficient 5-star service that meets our guests expectations.

Prepare or serve hot or cold beverages such as coffee, espresso drinks, blended coffees, or teas to hotel standards.
- Take orders and maximize sales opportunities through product knowledge and suggestive selling. Ensure accuracy by repeating order(s) to the guests.
- Check ordered meals on collection from the kitchen and deliver to guests promptly to maintain temperature and appearance, ensure items are announced.
- Keep tables and service areas clean and tidy as per procedure manual.
- Maintain hygienic food service techniques during service.
- Clean or sanitize work areas, utensils, or equipment while on shift.
- Take responsibility for your designated section and station.
- Promptly answer the telephone and maximize sales opportunities.
- Perform all tasks up to Sofitel Brand standards.
- Any other reasonable request within your range of competence as required by your Supervisor or Hotel Management.

Sofitel and its Ambassadors

The Sofitel brand is based on three core values guaranteed by each employee every day:
A Passion for Excellence, an Essence of Pleasure and a Spirit of Openness.

Through their actions and know-how, the Men and Women that are the creators of Sofitel’s luxury, offer clients a highly personalised service. By transforming every detail into a unique moment of pure comfort and elegance , they create and nurture a relationship with their guests.
The Sofitel values are also at the heart of the communication between employees. It is the legacy received and transmitted by all those involved in the brand to guarantee the continuity of the Sofitel spirit in the hotels and headquarters.

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Desired profile

Skills

Level of Education A level
Areas of study Hospitality
Professional experiences 1 to 2 years
Languages essential English

Essential and optional requirements

- Minimum1 year experience
- Must have availability to work early
morning and rotated roster
- Ability to multi-task and time management
- Outgoing and well presented
- 5-star luxury experience preferred

·  Micros
·  Opéra