Barista

Job description

Key tasks

In Washington D.C. coffee is more than just a morning habit, it is an art! Delight our guests with your passion for all things coffee at the Sofitel Washington D.C.

Summary of Responsibilities:
Reporting to the Food & Beverage Managers, responsibilities and essential job functions include but are not limited to the following:
- Provide timely, personalized, friendly and efficient food and beverage service to our discerning guests
- Ensure that overall cleanliness and maintenance of our cafe exceeds expectations
- Contribute to the improvement of the operation by contributing ideas, making suggestions and actively participating in departmental communication meetings
- Actively participate in monthly departmental sales promotions
- Ensure that all beverage product meets Sofitel standards
- Ensure that cafe is well stocked and any ’86 items are communicated to Manager on Duty
- Ensure that cafe area is clean and all equipment is functional
- Bring any concerns to the attention of the Manager (related to internal or external guests, food or service quality, operation of the room, physical surrounding or equipment)
- Be Health & Safety conscious and actively involved in maintaining a safe work environment
- Uphold the highest standard of internal and external customer service by demonstrating Sofitel Service Essentials at all times
- Complete side duties in timely manner
- Assist ambassadors in daily tasks as required

Sofitel and its Ambassadors

The Sofitel brand is based on three core values guaranteed by each employee every day:
A Passion for Excellence, an Essence of Pleasure and a Spirit of Openness.

Through their actions and know-how, the Men and Women that are the creators of Sofitel’s luxury, offer clients a highly personalised service. By transforming every detail into a unique moment of pure comfort and elegance , they create and nurture a relationship with their guests.
The Sofitel values are also at the heart of the communication between employees. It is the legacy received and transmitted by all those involved in the brand to guarantee the continuity of the Sofitel spirit in the hotels and headquarters.

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Desired profile

Skills

Level of Education Others
Areas of study Food and beverage
Professional experiences 1 to 2 years
Languages essential English (Fluent)
Optional languages French (Working level)
Spanish (Working level)

Essential and optional requirements

Qualifications:
- Previous guest service experience preferred
- Previous point of sale system experience preferred
- Must have good cash handling skills
- Excellent communication and organizational skills
- Strong interpersonal and problem solving abilities
- Highly responsible & reliable
- Ability to work well under pressure in a fast paced environment
- Ability to work cohesively as part of a team
- Ability to focus attention on guest needs, remaining calm and courteous at all times

Physical Aspects of Position (include but are not limited to):
- Constant standing and sitting throughout shift
- Occasional lifting and carrying up to 20 lbs
- Occasional kneeling, pushing, pulling, lifting
- Occasional ascending or descending ladders, stairs and ramps

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