Bar Waiter/Waitress

Job description

Company Description

At Sofitel London St James, we redefine luxury by treating a stay as more than just a temporary pause—it's an opportunity for guests to fall in love with a unique blend of refined luxury and playful indulgence. Our commitment to excellence transcends the ordinary, and we invite you to join a team that specialises in transforming stays into enchanting tales. We take immense pride in creating a playfully elegant and meaningful experience for both our guests and ourselves. Our commitment to fostering a workplace culture that values diversity, encourages professional growth, and recognises individual contributions ensures that each team member feels appreciated and empowered in their role. Apply now to embark on a career that transcends expectations and celebrates the art of hospitality.

Job Description

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Serve food and beverages to the highest standards, ensuring consistency and excellence at all times.

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Possess complete knowledge of all menus — including St James Bar, Afternoon Tea, Rose Lounge, and Wild Honey St James.

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Deliver attentive and professional service, anticipating guests’ needs and ensuring their comfort throughout their visit.

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Support the smooth operation of the St James Bar alongside your colleagues, promoting a service of excellence.

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Accurately process guest checks on the Micros system and maintain responsibility for stock and cash handling.

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Maintain impeccable cleanliness and presentation of the bar area and report any maintenance needs promptly.

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Support training initiatives to enhance team product knowledge and operational standards.

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Attend pre-service briefings, training sessions, and departmental meetings, contributing to a culture of continuous improvement.

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Uphold all licensing, food safety, health & safety, and fire regulations.

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Demonstrate flexibility by supporting other areas of the hotel when required.

Qualifications

· 
You are passionate about mixology and creating unforgettable guest experiences.

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You have solid experience in a luxury or high-end bar environment.

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You are confident using Micros and have strong knowledge of food and beverage service.

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You are attentive, professional, and take pride in presenting yourself and your workspace impeccably.

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You thrive in a team environment and are eager to learn and grow within a world-class hotel.

Additional Information

Hotel Managed