Offers “Accor”

Expires soon Accor

Bar & Restaurant Team Leader Title

  • Birmingham (City and Borough of Birmingham)
  • Sales

Job description

Job Description


·      Behaves and acts in an exemplary fashion, embodying the brand mindset

·      Supervise the team of Food and Beverage Department, helping them improve their skills and providing support for career development

·      Improves sales, the quality of service and promotion of services in compliance with hygiene and security standards

·      Conveys the hotel's image through his/her attitude, professionalism and involvement in the field

·      Ensures that all products served to guests conform to standard and are of good quality

·      Develops revenue and profit margins

·      Helps the hotel meet its targets

·      Provides information for guests within his/her field of competence or directs them to the right person

·      Remains polite and courteous at all times whatever customers may request

·      Handling any complaints immediately and sensibly, and keeps the manager informed.



Work Experience
  • 1 - 2 years of managerial experience in the food industry
  • Exceptional organizational, leadership, problem-solving and communication skills
  • Excellent customer service skills


Benefits
  • £11.09 per hour
  • Pension Scheme
  • A Discount Card to be used in Accor Hotels Worldwide
  • Complimentary stays in UK hotel (Bonus Breaks Vouchers - subject to availability and T&C)
  •  Training & Development
  • Additional holidays with service


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