Offers “Accor”

Expires soon Accor

Assistant Talent & Culture Manager

  • Angke, Angke
  • Design / Civil engineering / Industrial engineering

Job description

Key tasks

• Develops the hotel’s HR strategy in conjunction with the mission, goals and objectives of the hotel and presents to Executive Committee
• Establishes at the property, the Accor HR framework including:
o The organization structure
o HR Policies and Procedures
o Recruitment system
o Induction and Orientation procedures
o Training procedures
o Performance Appraisal system
o Transfer and promotion procedures
• Develops a hotel succession plan
• Designs HR forms, documents and processes
• Develops staffing policies in line with HR’s Accor guidelines
• Conducts training for manages in HR specialty areas (recruitment; effecive roster costings; appraisals, etc )
• Assist Department Heads in customizing Job Descriptions
• Develops a reward and recognition system
• Perform the role of adviser, consultant and councilor to management and staff
• Develop strategies to correct operational problems relating to staff (including absenteeism, turn over, retention, morale etc)
• Manage industrial relations issues of the hotel
• Manage workers compensation and rehabilitation and medical insurance
• Manage the hotel’s superannuation scheme
• Develop and implement procedures for handling disciplinary and grievance interviews
• Establish relationships with external organizations including government training agencies; training consultants; private training providers and professional associations
• Provide advice to the General Manager which will assist in the meeting of strategic objectives
• Manage the legal issues of the department
• Respond to requests for information from internal and external sources, including Corporate Office
• Maintain remuneration scales in accordance with financial objectives
• Plan bonus, commission and incentive schemes for relevant staff
• Ensures comprehensive and regular staff communication sessions
• Prepares efficient work schedules considering the hotel and labor requirements
• Approves leave after considering hotel requirements
• Behaves and acts in an exemplary fashion, embodying the brand mindset
• Is the hotel's coach in behavioural skills and quality management
• Ensures that the following elements are applied long-term throughout the hotel:
- the brand's service standards
- the sustainable development policy
• Makes sure that all the means are operated for the respect for the quality charter.
• Mobilises all players in the continuous improvement dynamics (process, indicators, follow-up etc)
• In conjunction with the Executive Committees, Heads of Department and Team Leaders, builds up the processes, actions and working methods needed to fulfill the brand's customer promise
• Contributes to the development of service offers, by providing regular feedback to brand level

Make every future a success.
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