Assistant Restaurant Manager

Job description

Key tasks

Responsible for staff scheduling and payroll cost to ensure adequate coverage according to established practices and maximize on labor potential; plans work assignments based on room occupancy forecast, Event orders group meal arrangements and VIP list. Adjust schedules to meet emergencies, coordinates with other managers regarding emergency staffing.
• Maintains proper records of Sales, guest complaints, solutions and all concerns pertaining to personnel or equipment in appropriate logbooks for reference.
• Maintains established par stock for operating supplies to ensure smooth operation.
• Make frequent suggestions to Management in reference to improvement of general operation, F&B promotions, cost control and profitability.
• Establishes control procedures for reconciliation of Cashiering before and after service.

Pullman and its talent community

The Pullman promise is built around its three values: commitment, adaptability and creativity , and these are orchestrated throughout the hotel by a specific human resources and management policy:

• Body & Soul, the service attitudes model developed by Pullman

• Welcomer, Quality & Attitude Manager, Event Manager - some of the new Pullman professions

• A Pullman “school” of leadership, focusing on creativity.

Desired profile

Skills

Level of Education Bachelor / Licence
Areas of study Food and beverage
Professional experiences 3 to 5 years
Languages essential Vietnamese
English

Essential and optional requirements

• Demonstrated ability to interact with customers, employees and third parties that reflects highly on the hotel, the brand and the Company.
• Alcohol awareness certification and/or food service permit or valid health/food handler card as required by local government agency.
• Problem solving, reasoning, motivating, organizational and training abilities.
• Good writing skills
• Leadership Skills

Qualifications –
• Bachelor’s Degree or Diploma in Hotel Management, Food & Beverage, or related field.

Experience –
• 3 years related experience, including supervisory experience, or an equivalent combination of education and experience

·  Excel
·  Power Point
·  HACCP
·  Micros