Assistant Reservation Manager
VIETNAM Community management
Job description
Job Description
· To supervise staff within the section.
· To assist guest and ensure their stays at the hotel are comfortable and an experience to remember.
· Contribute to overall operational efficiency by performing relevant duties as assigned.
· Use your supervision skills effectively to encourage and motivate staff.
· Monitor guest service personnel constantly, ensuring that at all times maximum guest satisfaction is being achieved though guest recognition and prompt cordial attention.
Work Experience
• Knowledge about Opera system is a must
• 3 years of relevant experience or similar supervisory role, or an equivalent combination of education and work-related experience.
• Strong leadership, interpersonal and training skills.
• Good communication and customer contact skills .
• Fluent in Vietnamese & English language.
• Guest oriented and service minded with an eye for details.
Benefits
· Employee benefit card offering discounted rates in Accor Hotels worldwide.
· Develop your talent through learning programs by Academy Accor.
· Opportunity to grow within your property and across the world!
· Ability to contribute to local community and make a difference through our Corporate Social Responsibility activities, like Planet 21.
","datePosted":"2020-07-29T00:00:00.000Z