Assistant Manager - Front Office

Job description

Key tasks

• Must have a thorough working knowledge of the Front Office operations to include the front desk, reception/cashiering procedures and reservations.
• Plans and executes all activities for the smooth functioning of the Front Office department
• Assist in formulating new procedures and directives in order to continue improvement of the department
• Ensure all policies and procedures are adhered to.
• Responsible for the day to day operations of the department

Ibis and its people

Simplicity, Modernity, Well-being

Acteurs, the Ibis staff training and professional development programme , enables staff to:
- become more professional by acquiring new skills,
- learn a second profession,
- be more independent in guest relations,
- receive recognition for their skills

Desired profile

Skills

Level of Education Bachelor / Licence
Areas of study Hospitality Management
Professional experiences 3 to 5 years
Languages essential English (Primary tongue)