Offers “Accor”

New Accor

Assistant Housekeeping Manager Title

  • Dubai Design District, الإمارات العربية المتحدة
  • Hotels - Restaurants

Job description

 

POSITION DESCRIPTION

 

Position :        Assistant Housekeeping Manager

Department : Rooms / Housekeeping

Reports to :     Housekeeping Manager/ Director of Housekeeping  

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PURPOSE OF POSITION

To assist in overseeing and directing the day-to-day operations of the Housekeeping Department as well as in the forward planning of the department.

KEY ROLES & RESPONSIBILITIES

  • Direct work assignments of supervisory and non-supervisory personnel
  • Monitor Housekeeping personnel to ensure guests receive prompt and courteous service and that all guests’ profiles are adhered to
  • Inform other operating departments of Housekeeping matters, in particular Front Office to ensure accurate room status, as well as Engineering and Laundry
  • Schedule routine inspections by supervisors of all housekeeping areas including occupied and non-occupied rooms
  • Inspect guest rooms and all public areas and restaurants on a regular basis to ensure furnishing, facilities and equipment are clean and in good condition
  • Appraise appearance, discipline and efficiency of all staff under direct supervision and initiate immediate remedial action if necessary
  • Maintain a steady flow of communication within the Housekeeping Department
  • Monitor and ensure consumption of guest supplies is under control
  • Assists in monitoring Housekeeping procedures including lost and found, key control, security and emergency procedures, health and safety for employees and guests
  • Coordinate routine cleaning programs including spring cleans, etc.
Occupational Health and Safety (OH&S) Responsibilities
  • Ensure all OH&S legislation, policies and procedures are adhered to
  • Be familiar with property safety, first aid and fire and emergency procedures
  • Log security incidents and accidents in accordance with hotel requirements

PERSONAL ATTRIBUTES

  • Must be able to lead and manage a team and have previous experience of doing so
  • Knowledge of Opera Property Management System would be desirable
  • Must be proficient in Microsoft Office

QUALIFICATIONS

  • Degree in Hotel Management

EXPERIENCE

  • Minimum 3 years Housekeeping experience preferably in a luxury hotel environment with 2 years at management level

 

 

 

 

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