ASSISTANT GENERAL MANAGER

  • By Accorhotels
  • June 2017
  • Hospitality / Tourism
2017-05-29T05:14:25+0000

Job description

Key tasks

We are currently looking for Assistant General Manager to work alongside with the General Manager and support the team.

As an Assistant General Manager You have a very varied role: you assist the hotel manager with team management, administration, internal communication, but you may also take on specific tasks such as the implementation of AccorHotels projects.

Main duties as an Assistant General Manager is to ensure the efficient and and smooth running of the operations with a strong hands on approach and manage the reception team. You will lead by example and demonstrate high level of customer care & service to our guests. In order to provide the best service to our guests and ensure the smooth running of the day to day operations you will need to be able to co-ordinate effectively with the maintenance and housekeeping department.

You will be responsible for the Talent & Culture department paying special attention to the training and coaching of the reception team as per requirement, maintaining records accordingly and make the roster on monthly basis among other tasks.

You will ensure that all procedures are correctly applied to keep consistency with the brand. In addition to this in an event of any discrepancies, you will be able to fully investigate and report back finding as per procedure.

You need to be ENTHUSIASTIC, SELF-MOTIVATED, PROACTIVE and with a good eye for detail and accuracy.

Excellent communication skills to build relationships with guests and within the hotel is essential.

Benefits that you will get working at Ibis Budget London Hounslow.

Competitive benefit packages.

Hotel room discounts at our location around the globe.

Generous bonus scheme.

Employee growth opportunities

Join ibis budget

Where a small but diversified team , works together with simplicity, conviviality and good sense to service our customers.

For the opportunity to carry out several professions , to multi-task and learn new skills.

And participate in training programmes to help you become a hotel professional.

Seeked profile

Skills

Level of Education Others
Areas of study Hospitality
Professional experiences 1 to 2 years
Languages essential English (Primary tongue)

Essential and optional requirements

·  Excel
·  Word
·  TARS
·  FOLS

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About Accorhotels

 

AccorHotels, l’hôtelier mondial de référence !

  • Une présence dans 95 pays. 
  • Plus de 4 100 hôtels et 570 000 chambres.
  • Un large portefeuille de marques, allant du luxe à l’économique : Raffles, Fairmont, Sofitel, MGallery, Grand Mercure, Pullman, Swissôtel, The Sebel, Novotel, Suite Novotel, Mercure, Mama Shelter, Adagio, ibis, ibis Styles, ibisbudget, hotelF1. 

Aujourd’hui, AccorHotels est bien plus qu’un leader mondial : c’est un groupe de 240 000 hôteliers qui partagent une même passion.
Notre ambition : être l’acteur hôtelier mondial de référence. Pour proposer à nos clients, collaborateurs, partenaires, une expérience unique. 
Pour cela, le Groupe a annoncé, le 3 juin 2015, élargir son terrain de jeu, pour accélérer sa transformation. AccorHotels devient plus ouvert, plus connecté et plus affirmé, et ce afin de continuer à bousculer les codes de l’hôtellerie.

Sous l’impulsion de Sébastien Bazin, Président-directeur général, la stratégie du Groupe s’appuie sur plusieurs fondamentaux :

  • un nouveau nom, AccorHotels, une nouvelle promesse, Feel Welcome, exprimés à travers une identité renouvelée.
  • deux expertises d’opérateur/franchiseur (HotelServices) et de propriétaire/investisseur
    (HotelInvest) ;
  •  un large portefeuille de marques de renommée internationale allant du luxe (Raffles, Fairmont, Sofitel, Pullman, MGallery, Grand Mercure, The Sebel), à l’économique (ibis, ibis Styles, ibis budget, adagio access et hotelF1) en passant par le milieu de gamme (Swissôtel, Novotel, Suite Novotel, Mercure, Mama Shelter,
    Adagio) ;
  • la puissance de sa place de marché et de son programme de fidélité Le Club AccorHotels ;
  •  l’engagement depuis près de 50 ans d’un groupe citoyen et solidaire avec son programme de développement durable  PLANET 21.

 

2553 vacancies open at Accorhotels

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