Assistant General Manager
Nottingham (Nottinghamshire)
Job description
Key tasks
Assisting the General Manager to ensure a high level of quality for all services.
You will create a relationship with the guest throughout their stay by coming up with a solution to all their needs & gaining their loyalty.
You will look after your team and support them by facilitating their development and by helping to bring the best out of them.
You will participate in various operations tasks where required and oversee the good application of those procedures.
At the end of this busy day you will be able to relax with a well deserved smooth song from your Jukebox ibis by Deezer.
Ibis and its people
Simplicity, Modernity, Well-being
Acteurs, the Ibis staff training and professional development programme , enables staff to:
- become more professional by acquiring new skills,
- learn a second profession,
- be more independent in guest relations,
- receive recognition for their skills
Desired profile
Skills
Level of Education Vocational education
Areas of study Hospitality Management
Professional experiences 3 to 5 years
Languages essential English
Essential and optional requirements
Always with a big smile
Passionate about delivering a great guest experience
Able to operate with a high level of autonomy
Ready to lead by example, coach and motivate your Team
Driven to constantly improve your performance
Business smart and astute
· Excel
· Word
· TARS
· FOLS