Offers “Accor”

Expires soon Accor

Assistant Executive Housekeeper

  • Kuala Lumpur, Malaysia
  • Administration

Job description

Key tasks

• Assists the Executive Housekeeper in the administration of all Housekeeping operations.
• To coordinate the operations of the Housekeeping Department with emphasis on maintaining, improving service and room standards, staff development, cost control, hygiene and cleanliness of the entire Hotel and Residences.
• Assists in the organization and schedules of all work required to be performed in the Housekeeping Department independently and efficiently.
• Checks work progress of all staff, co-ordinates and assists whenever necessary.
• Ensure the cleanliness, orderliness of rooms and any other areas under Housekeeping.
• To organize and coordinate with Front Office and Maintenance for repair works on floors and Public Areas and ensure that they have been carried out effectively.
• Arrange and schedule special cleaning of Housekeeping under supervision.
• Checks to ensure that duty rosters and leaves of all staff are properly planned and prepared.
• Assists in planning, organizing and conducting training for all level of staff in Housekeeping Department.
• Evaluates staff performance and motivates to achieve all goals and standards expected.
• Ensure effective communication within the Department and with other Departments.
• Ensure the staff adheres to all Housekeeping procedures, policies, standards and company’s rules and regulations.
• Any other duties as may be assigned by the Management from time to time.

Pullman and its talent community

The Pullman promise is built around its three values: commitment, adaptability and creativity , and these are orchestrated throughout the hotel by a specific human resources and management policy:

• Body & Soul, the service attitudes model developed by Pullman

• Welcomer, Quality & Attitude Manager, Event Manager - some of the new Pullman professions

• A Pullman “school” of leadership, focusing on creativity.

Desired profile

Skills

Level of Education Bachelor / Licence
Areas of study Hospitality
Professional experiences 1 to 2 years
Languages essential English

Essential and optional requirements

• Candidate must possess at least a Diploma in Hospitality/Tourism/Hotel Management or equivalent.
• At least 3 years of working experience in similar capacity with an international chain hotel.
• Excellent leadership, communication, organization, problem solving and analytical skills.
• Good guest oriented and service minded.
• Good team player.
• Computer literate.

·  Access
·  Excel
·  Power Point
·  Word
·  HACCP
·  Opéra

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