Offers “Accor”

Expires soon Accor

Assistant Director, Talent & Culture

  • Jasper (Municipality of Jasper)
  • Teaching

Job description

Assistant Director, Talent & Culture  

At Fairmont Jasper Park Lodge, we offer our Colleagues and Leaders exciting career paths and engaging work environments in hotels of unrivalled presence. Showcase your team-building, organizational and interpersonal strengths as Assistant Director, Talent & Culture, where your support will facilitate extraordinary careers and lasting memories.

What is in it for you:

·  Subsidized staff accommodation provided on-site for full time status
·  Duty meal in our staff cafeteria
·  Competitive extended benefits package including medical, vision and dental for full time permanent status
·  Employee Travel Program
·  Comprehensive Wellness Platform (LifeWorks)
·  Discounts on food & beverage/fitness centre/spa/golf
·  Opportunity to develop your talent and grow within Fairmont Jasper Park Lodge and over 5,000 properties with Accor

What you will be doing:   

Reporting to the Director, Talent & Culture, responsibilities and essential job functions include but are not limited to the following:

·  Consistently offers professional, engaging and friendly service
·  Assists the Director, Talent & Culture with developing, coordinating, and executing the Talent & Culture strategy, as well as all Talent & Culture programs, events and initiatives
·  Responsible for managing and overseeing the daily operation of the Talent & Culture offices (including talent acquisition, benefits, health, wellness & safety, worker’s compensation, employee experience, and administration), as well as the performance and development of the Talent & Culture team members
·  Work with the Director, Training on meaningful and applicable learning programs for leaders and employees.
·  Promote Accor’s EVP and social platforms for Heartist Engagement and Acquisition
·  Support all volunteer committees (Heartist Recognition, Health & Safety, Heartist Adventure, Planet 21)
·  Oversees and advises on talent acquisition processes, programs and initiatives within the hotel (approximately 300 new hires annually with a  total of 500 positions filled), as well as supporting the orientation and onboarding process
·  Advises, guides and assists leaders (leadership team of 90+) with the interpretation and consistent application of Talent & Culture policies, procedures, programs, activities, decisions, as well as all legislative requirements
·  Manage all talent systems, and provide support and training to T&C and operational teams
·  Reviews and follows up on all employee discussion forms, colleague performance reviews and exit interviews
·  Addresses and handles colleague relation concerns, as well as facilitates escalated disciplinary meetings for an employee base of up to 650
·  Assists with Staff Housing concerns and initiatives as needed
·  Leads and supports the team in creating a family-feel social culture that focuses on wellness, outdoor mountain activities and event organization.
·  Plan hotel events with the support of the team
·  Coordinates the annual Employee Engagement Survey and works throughout the year with department leaders on meaningful action plans to drive engagement
·  Responsible for the financial management of the Talent & Culture budget including accurate monthly forecasting and annual budget development
·  Contributes to all Hotel initiatives, with a relentless focus on Employee Engagement
·  Other duties as assigned


Your experience and skills include:

·  Previous human resources or operational leadership experience, at least two years, within a similar establishment is required
·  Hotel experience is an asset
·  Computer literate and excellent skills with all Microsoft Window applications required
·  Proven interpersonal and communication skills, both verbal and written
·  University/College degree or diploma in a related discipline is preferred
·  Previous experience with talent acquisition is preferred
·  Previous experience with HRIS/HR Manager systems, Taleo Recruiting, Time & Attendance Enterprise, Dayforce and Ceridian InSync is an asset
·  CHRP designation or candidate working towards designation is an asset
·  Organized, energetic, innovative and passionate about Human Resources and hospitality
·  Highly responsible & reliable
·  Ability to demonstrate tact and diplomacy in an environment of confidentiality with the ability to balance common sense, empathy and business acumen
·  Ability to work cohesively as part of a team
·  Ability to focus attention on guests/employees/leaders’ needs, remaining calm and courteous at all times


Your team and working environment:

·  Fast-paced, upscale, luxury hotel
·  Close proximity to ski resorts in winter and world-renowned hiking trails in summer
·  Hospitality employees worldwide making this a great place to develop lifelong connections   


Visa Requirements:  Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.


Our commitment to Diversity & Inclusion:

We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Why work for AccorHotels?

We are much more than a world leader. We are more than 250,000 hoteliers with a purposeful and heartfelt mission: to make every guest Feel Welcome in our 4,500 addresses and on our digital platforms.  We are committed to a culture and guided by our values that make our talent Feel Valued . We want them to express their passions every day and realize their full potential through exemplary professional development and growth opportunities, enjoying a life filled with unlimited experiences. To connect with us, please visit

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