Assistant Director, Spa

Job description

 

 

Assistant Director, Spa

Hotel Overview: Fairmont Sonoma Mission Inn & Spa is the ultimate elegant oasis, blessed by natural mineral hot springs in the Sonoma Valley. An idyllic, world famous wine growing region abundant with local products, our resort is designed to exude the California Wine Country experience.

 

Summary of Responsibilities:

Reporting to the Director of Spa, responsibilities and essential job functions include but are not limited to the following:

· 
Consistently offer professional, friendly and engaging service

·  Direct and lead the day to day Spa operation ensuring all standards are followed
·  Support an engaged work environment by providing leadership and mentorship to the Spa Operations Manager and Spa Treatment Manager
·  Manage & support the annual budget for the Spa; ensuring productivity and expense controls are followed to maximize revenue opportunities
·  Promote and sell customized Spa programs to conference groups and individuals
·  Assist in working with Hotel Sales and Marketing Teams to development creative and engaging spa advertisements and incentives
·  Maintain thorough knowledge of competitors; including location, product offering, pricing, promotion and sales techniques
·  Submit monthly report requirements; including business reports and treatment audits
·  Ensure team members are familiar with all areas of the Spa operation, including product knowledge and retail sales
·  Assist in the recruitment, development and training of leaders and team members
·  Balance operational, administrative and Colleague needs
·  Follow departmental policies and procedures
·  Follow all safety and sanitation policies
·  Other duties as assigned

Qualifications:

 

·  Previous leadership experience within the Spa field required, in a hotel setting preferred
· 
University/College degree in a related discipline required

· 
Computer literate in Microsoft Window applications required

· 
Experience and certification in one of the Spa disciplines of fitness or therapy preferred

· 
Excellent communication and organizational skills

· 
Strong interpersonal and problem solving abilities

· 
Highly responsible & reliable

· 
Ability to focus attention on guest needs, remaining calm and courteous at all times

Visa Requirements: Must be able to provide proof of eligibility to work in the United States.

 

 

Why Work for Accor?

 

We are 300,000 experts committed to reinventing hospitality with unique and unrivalled experiences within our addresses. We’re so much more than hotels— We are a worldwide Augmented Hospitality leader. We’re creating innovative lifestyle experiences, whether you live, work or play. Blaze your own trail from 30+ hotel brands, restaurants, nightclubs, spas, co-working spaces, and tech start-ups. 

 

To connect with us, please visit careers.accor.com.

 

 

Fairmont Sonoma Mission Inn & Spa is an Equal Opportunity Employer EOE/M/F/V/D.