HR Scheduler – HR Supply and Demand Balancing
Chinandega, Nicaragua HR / Training
Job description
Roles and Responsibilities
· Create and Optimize resource plans by: understanding new demand via new business or client meetings; providing perspective on resource availability/challenges; analyzing and identifying cost to serve improvement opportunities based upon current/proposed resource mix (workforce, pyramid, location, contractor etc.) and working with Resource Pools to address sourcing challenges and improvement opportunities.
· Responsible for analyzing open role requirements, identifying resourcing risks, coordinating with the resource pool/ fulfillment channels.
· Responsible for all client demand-helping to manage open roles, coordinating amongst various resource pools, prioritizing roles, and escalating issues. Their scope includes all roles regardless of channel (e.g. including %5CDCs, contractors, client specific hires, expat staffing etc.)
· Work with Resource Pool Specialists, Recruitment, Career Advisors, Procurement, Delivery Center etc. to provide a fully coordinated sourcing plan
· Balance the "transactional" and the "strategic" elements of client level supply/demand management
· Responsible for effective service delivery of all client supply and demand related processes
· Analyze resourcing risks, concerns and mitigation options and discuss analysis with business leadership and confirm approach
· Provide/Contribute to the analysis/summary of open/overdue demand from a "supervised" perspective to CSGs/OU/OG leadership, highlighting any areas of risk or concern
Desired profile
Qualifications :
Qualification
· Strong English and Chinese communication and teamwork
· Collaboration with others
· Excellent Excel/PPT skills
· 3 years HR/SCM/planning/Scheduling knowledge