Offers “Accenture”

Expires soon Accenture

HR Contact Center Officer with Dutch

  • Романија (Општина Центар)
  • Bachelor's Degree
  • HR / Training

Job description

Ideal candidate:

• Bachelor degree (preferred)
• Fluent in Dutch (min B2)

• Good English skills (min B1)

• Good client handling skills
• Good communication skills, both written and oral
• Excellent problem solving and analysis skills
• Self-motivated, positive attitude and approach

Key responsibilities include:

· Act as first point of contact for the client’s employees (40.000) regarding HR related questions via phone, E-Mail or chat

· Update HR database and tools (Success Factors & ERP) with personal information changes (name, address change etc)

· Monitor upcoming end of probation and contract dates and inform relevant managers

· Send notifications to all relevant departments after processing an HR request

Desired profile

Qualifications :

Ideal candidate:

• Bachelor degree (preferred)
• Fluent in Dutch (min B2)

• Good English skills (min B1)

• Good client handling skills
• Good communication skills, both written and oral
• Excellent problem solving and analysis skills
• Self-motivated, positive attitude and approach

Key responsibilities include:

· Act as first point of contact for the client’s employees (40.000) regarding HR related questions via phone, E-Mail or chat

· Update HR database and tools (Success Factors & ERP) with personal information changes (name, address change etc)

· Monitor upcoming end of probation and contract dates and inform relevant managers

· Send notifications to all relevant departments after processing an HR request

Make every future a success.
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