Change Management Internship

Job description

Within Accenture's Salesforce Business Group, we develop and implement innovative Salesforce solutions at the client. While doing that, helping our clients in unlocking sustainable business value of the implemented Salesforce solution is very important - capturing people-dependent ROI. Our Salesforce change practice helps clients in bringing end-user adoption of the solution to the next level by designing, driving and coordinating innovative & sustainable change & adoption plans.

Your Job
Since Salesforce and implementation approaches are developing rapidly, we have an internship assignment in which you can create a proof of concept that can be presented to our customers by our consultants. You will be writing an advice on how to set the right focus for our Salesforce change practice in the Netherlands for the next 2 years in order to help our clients in unlocking business value of Salesforce. Your advice includes recommendations on influence factors and best practices for driving end-user adoption of Salesforce during agile/DevOps implementation projects.

You will be gathering information by identifying & interviewing people, perform desk research etc. to get a good understanding of adoption processes within the CRM Domain, and reflect this in a report. It goes without saying that you will apply the latest theoretical insights and methodologies.

The assignment can be discussed – dependent on what you think you can contribute to digital business transformation at Accenture. Keep in mind that the assignment should contribute to the development of the Salesforce change practice.

Desired profile

Qualifications :

Your team
Accenture Technology leverages design thinking, industry insights, and the latest digital methodologies to help our clients innovate, grow, and improve their businesses. Our expertise, capabilities, and experience mean that our clients (including some of the biggest brands in the world) trust us to find the right solutions for their needs.
Together with talented international colleagues, you will be focusing on connecting the needs of businesses with new possibilities that come with technological progress. Because that's where the real challenges are: inventing and testing things that have never been tried before, getting new applications ready for roll-out, and ultimately guiding our clients to select and apply the right technologies to transform their businesses.

Your background

·  Graduate Bachelor or Master student in Business Administration (pre: MSc Change Management), Business IT, Human Resource Management or related studies
·  Fluent in Dutch and English
·  Self-starter and independent worker
·  Proactive, eager to learn and able to solve complex issues
·  Strong analytical skills with a focus on the business value of IT; the ability to communicate the value of IT and the business impact.
·  Available for 4-6 months
Our offer
Accenture is a marvelous place to work - and keep learning. By joining us, you'll become part of a global company with a world-class brand and reputation. Besides the work we do for our clients, we're proud of our vibrant, diverse workplace culture: we believe in openness and honesty, fairness and equality, common sense, and realism. We want to get to know the real you and help you explore and grow - whatever it is you're great at. So you will always have lots of learning opportunities (formal and informal) to improve your role-specific skills and expertise.
Besides high-profile, demanding projects and a nurturing work environment, we offer excellent employee benefits, including:

·  A compensation and a laptop
·  Travel's allowance
·  Guidance by a team of experienced consultants
·  An active intern-community
·  Possible job opportunities upon successful completion of the internship
Interested?
Are you ready to join Accenture for a career where you can be yourself and do what you love? Apply now and change the world around you.
Questions? Connect with Maarten Peters via maarten.peters@accenture.com .