Description de l'offre
The responsibility of the Account Optimiser is expanding selected Social Media Partner's pages organically to achieve business objectives, introducing and monitoring Social Media products and solutions that will compliment Partner's goals.
· Become a primary point of contact for partner and maintain strong direct relationships with key partners in the media & entertainment space.
· Identify strategic partners and support them on Social Media platform and technology.
· Manage strategy, implement and optimize partners' objectives on Social Media.
· Track, analyze and communicate key quantitative metrics and business trends to managed partners.
· Provide operational day to day support to managed partners
· Exceptional communication and presentation skills.
· Self-motivated and independent thinker who is ready to take on initiatives.
· Proactive approach and problem-solving skills.
· Ability to operate within a team environment, multi-tasking and prioritizing work across supported clients.
· BA or equivalent work experience.
· 1 + years of work experience in a Service Desk or Call Center.
· 1+ years of customer service-related work experience.
· Fluent in English and Portuguese
· Desirable background and full understanding of media partnerships or Digital Marketing/Social Media/Advertising.
Please also note that Accenture is an equal opportunities employer and welcomes applications from all sections of society and does not discriminate on grounds of race, religion or belief, ethnic or national origin, disability, age, citizenship, marital, domestic or civil partnership status, sexual orientation, or gender identity.
Accenture is a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology and operations. Combining unmatched experience and specialized skills across more than 40 industries and all business functions—underpinned by the world's largest delivery network—Accenture works at the intersection of business and technology to help clients improve their performance and create sustainable value for their stakeholders. With approximately 373,000 people serving clients in more than 120 countries, Accenture drives innovation to improve the way the world works and lives. Visit us at www.accenture.com.