Training and Development Manager

Job description

JOB DESCRIPTION:

MAIN PURPOSE OF JOB:

To deliver training and development programmes in line with agreed training strategy for Abbott Diabetes Care (ADC) UK. To develop and facilitate high quality disease, product and skill developmental training for the commercial organisation of ADC UK. This primarily revolves around sales force training interventions for in and out of role development.

MAIN ACCOUNTABILITIES:

• Develop and deliver all initial training programmes, development and other training required by own division and pan-division when requested. Work cross functionally as required. All training to be run within allocated budget
• Work proactively with Line Manager, Regional Manager and Sales force to identify training needs to maximize impact of training function on business plan achievement
• Manage performance of all training course delegates, providing written or verbal feedback to sales management and to line manager as necessary
• Support the implementation of new initiatives within own division as applicable, work cross functionally in the identification of behavioural training outcomes that will support brand plan execution.
• Support ADC in the form of other training including new campaign support, conferences, workshops and field travel
• Provide line manager, Regional Management and other key personnel (as required) with timely and regular verbal and written feedback on training activity completed and ongoing
• Identify and address own training and development needs for role to include: Product, skill/competencies agreed on with Line Manager
• Support personal development planning with ADC as well as shaping and delivering required training interventions to progress the personal development competency in ADC
• Support the talent management and succession planning process for ADC sales function including the identification of high potential and high performing individuals to ensure their readiness for key sales positions.

ACCOUNTABILITY:

• Delivering training goals
• Managing training budgets
• Key involvement in leading Account Management process
• People development and retention of high quality individuals through effective in and out of role experiences
• Completing administration
• Training planning, building and delivery
• Achieving objective deadlines

GENERAL ACCOUNTABILITIES:

• To ensure the efficient and smooth operation of the ADC training operation for primarily the sales organisation
• To comply with the company's policy with regards to effective training and development of company employees.
• Spending a proportion of time in the field is expected. Proportion will vary over time and depending on project requirements.

BACKGROUND/EDUCATION

Qualifications:

• Educated to degree level or equivalent
• Training qualification would be helpful but not essential

Knowledge and experience:

• Sales experience in a healthcare company
• Training experience in a healthcare company
• Experience of working with the NHS
• Coaching Experience
• Demonstrate potential to be innovative and creative in approach to both design and delivery of training programmes.
• Possess excellent communication skills and presentation skills
• Able to support and motivate individuals through challenging training programmes, demonstrate good coaching and counselling skills. Possess well developed interpersonal skills and the adaptability to work cross-functionally within Abbott.
• Able to plan and manage large training projects, and have the drive to see projects through to completion. Able to demonstrate an ability to work well under pressure with a high degree of flexibility.

Skills:

• Experience of working with MS Office

Personal qualities:

• Confident & Outgoing
• Strong Team Player
• Ability to Influence
• Engaging & Innovative

JOB FAMILY:

DIVISION:

LOCATION:

ADDITIONAL LOCATIONS:

WORK SHIFT:

TRAVEL:

MEDICAL SURVEILLANCE:

SIGNIFICANT WORK ACTIVITIES: