Offers “Abbott”

Expires soon Abbott

IT Support Admin

  • Internship
  • Москва, Россия
  • Sales

Job description



     

JOB DESCRIPTION:

The position also performs the following functions:

·  Partners with BRMs.
·  Provides identification of business requirements.
·  Partners with enterprise strategy on domain direction.
·  Leverages key strengths from all project teams, Abbott and Provider alike.
·  Manages and coordinates program level risks and issues.
·  Plays a key role in decision making, planning, and executing IT initiatives.
·  Has responsibility for defining and the ultimate delivery of Local IT Solutions.

For local systems,  this role is responsible for all support related activities. This includes the following:

·  Accountable for end to end support
·  Reports regularly on performance.
·  Monitors service level infractions.
·  Develops new Service Level Agreements (SLAs) and metrics, as needed.
·  Works across stakeholders to gain agreement on new SLAs and / or metrics.

     

JOB FAMILY:

Administrative Support

     

DIVISION:

GIS Global Information Services

        

LOCATION:

Russia > Moscow : Metropolis Building 1

     

ADDITIONAL LOCATIONS:

     

WORK SHIFT:

Standard

     

TRAVEL:

No

     

MEDICAL SURVEILLANCE:

Not Applicable

     

SIGNIFICANT WORK ACTIVITIES:

Not Applicable

     

     

     

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