Field Clinical Engineer

Job description

At Abbott, we're committed to helping people live their best possible life through the power of health. For more than 125 years, we've brought new products and technologies to the world -- in nutrition, diagnostics, medical devices and branded generic pharmaceuticals -- that create more possibilities for more people at all stages of life. Today, 99,000 of us are working to help people live not just longer, but better, in the more than 150 countries we serve.

JOB DESCRIPTION:

• FCEs assist with the implantation and support of cardiac devices as well as provide support for interventional procedures. FCEs will also assist in the day-to-day management of various clinical trial-related issues, working under some supervision, and provide educational and technical support in response to cath lab inquiries from physicians, nurses and other health care professionals, as related to clinical trial protocols, clinical study collection, logistics, and/or the use of similar instruments in clinical practice. FCEs will identify and routinely use the most effective, cost efficient and best business practices to execute processes, continually evaluating their effectiveness and appropriateness. FCEs will also exercise judgment in planning, organizing and performing work; monitor performance and report status to manager; engage in activities and behaviors to become proficient in the servicing of accounts and their needs as they relate to the study and use of complex equipment and devices.

  •Provides technical assistance and support for procedures in which Optical Coherence Tomography (OCT) and/or Percutaneous Heart Pumps (PHP) products are used, including during pre- and post-use

  •Provides regional implant consultation to Abbott colleagues on an as-needed basis

  •Develops and executes instrument setup for OCT & PHP devices for specific procedural/protocol requirements

  •Assists in the support of complex percutaneous intervention procedures performed under clinical trial protocols or clinical practice as they relate to active clinical trial protocols

  •Remains technically competent relative to best practices and the products offered in the marketplace and serves a resource in technical and research literature knowledge in the fields he/she supports

  •Develops, leads and/or facilitates trainings and other programs on Abbott clinical trial protocols and products to healthcare professionals

  •Ensures that all pertinent patient information required per protocol is completed and forwarded to the appropriate research staff as required

  •Responsible for the management and control of any assigned investigational or other necessary inventory

  •Performs work that involves a high degree of independence performing mostly tactical roles but consultative over time (i.e. providing guidance in Cath lab to HCPs)

  •Identifies reports and advises of customer needs, product performance and potential protocol difficulties to Clinical Research Scientists in charge of the study and R&D personnel in charge of product development

  •Assures any adverse events or malfunctions are reported within the prescribed time to trial compliance and/or PER customer service

  •Complies with U.S. Food and Drug Administration (FDA) regulations, other regulatory requirements, Abbott policies, operating procedures, processes, and task assignments. Maintains positive and cooperative communications and collaboration with all levels of employees, customers, contractors, and vendors.

  •Performs other related duties and responsibilities, on occasion, as assigned, which may include taking call on evenings and weekends for time-sensitive patient and customer needs.

  Qualifications:

  Min. of 2 years of experience

  Bachelor's Degree in Engineering, Biological Sciences, a related field, or equivalent

  Essential Job Functions:

  • Requires Abbott-specific certification on percutaneous procedures and instrument usage and programming, as well as immersion in clinical research and literature as needed.

  • Demonstrated ability to lead and/or facilitate educational programs to healthcare professionals

  • Familiarity with cath lab procedures and protocol

  • Must apply engineering skills and abilities to analyze complex imaging devices and flow instruments and monitoring during critical situations

  • Must be able to work effectively with engineers, technical specialists, vendors, health care professionals, and customers to achieve assigned goals; must be capable of coordinating multiple assignments simultaneously and effectively

  • Ability to work in a highly matrixed and geographically diverse business environment.

  • Ability to work within a team and as an individual contributor working remotely and in a fast-paced, changing environment

  • Ability to leverage and/or engage others to accomplish projects

  • Strong verbal and written communications with ability to effectively communicate at multiple levels in the organization

  • Multitasks, prioritizes and meets deadlines in timely manner

  • Strong organizational and follow-up skills, as well as attention to detail

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