Expires soon ABB

Project Manager

  • Dorval (Montreal)
  • Project / Product management

Job description

Tasks:
The Project Manager is key to differentiating ABB in the market place, and is the lead customer interface accountable for delivering the project successfully, and achieving target customer satisfaction scores.

Responsibilities:

- Leading and executing project plans and revises as appropriate to meet project financial, commercial and technical requirements.
- Achieving target Customer Satisfaction scores (NPS)
- Achieving Customer Responsiveness targets - Responding to customer and supplier inquiries in a timely fashion throughout the process, to obtain and provide information regarding order status, technical issues and any other inquiry.
- Booking and managing Key Customer Orders to achieve 100% On-Time Delivery (OTD)
- Booking and managing Purchase Orders, negotiating and communicating regularly with the supplying plants, to achieve 100% supplier OTD.
- Coordinate and lead internal and external kick-off meetings (order clarification) with Marketing, suppliers and customers when required.
- “Receiving”” materials, in SAP and invoicing the customer, based on contractual Incoterms or milestones achieved.
- Following up on overdue payments with customers, to insure quick resolution and payment.
- Responsible for the timely delivery of equipment and milestones deadlines by doing proactive and regular follow-ups with suppliers.
- Coordinating technical drawing approvals between the customer and the plant, within the given timelines, keeping in the mind the overall schedule of the order.
- Negotiating pricing, deliveries and contractual terms with customers and suppliers.
- Reviewing the order modification requests and preparing proposals (Change Orders).
- Responsible for the timely resolution of After Sales issues (CCRPs) and daily customer inquiries.
- Maintaining order status tracking tools (for own orders), such as CCRPs, schedules, back charges, etc.
- Providing monthly financial status updates on complex orders.
- Managing and coordinating the documentation relative to import and export, when required.
- May be called upon to carry out other tasks within his expertise as needed or upon request of his/her immediate Manager.
- May be required to travel to customer or factory a few times of year (but it is not common)

Additional information:
ABB is an Employment Equity Employer and values a diverse workforce. ABB will provide reasonable accommodation to applicants with disabilities. In support of our Employment Equity Program, women, aboriginal people, members of visible minorities, and/or persons with disabilities are encouraged to apply and self-identify in the application process. We also offer a stimulating work environment, competitive salaries and a complete benefits package.

ABB is prepared to act on requests for disability accommodations that might be required to allow any disabled person to access our facility. Please advise us if any attending person requires/requests some specific form of disability accommodation.

The masculine form is used as neutral gender and includes men and women.

Location:
   Dorval,Quebec,Canada

Contract type:
   Regular/Permanent

Business Unit:
   Business Unit High Voltage Products

Date posted:
   2017-03-08

Job function:
   Project Management

Publication ID:
   CA60484745_E1

Desired profile

Requirements:

- BAC with a concentration in Commerce/Engineering would be an asset
- 2 to 4 years of experience in a similar role would be an asset
- Bilingual (English and French)
- Experience dealing with the US or International is a plus
- Experience in computerized management systems/purchasing, MS office
- Experience in SAP would be an asset
- Knowledge of Project Management process would be an asset
- Knowledge of transport, Incoterms and customs would be an asset
- Extensive autonomy and initiative/proactive
- Strong customer service orientation
- Teamwork
- Bilingual

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