Customer Support Administrator
Singapore Administration
Job description
Tasks:
Joining our team in Singapore and reporting to Operations Manager, you will ensure customer satisfaction by adhering to all processes and executed well on-time. Provide high quality of documents and services with the objective in improving customer satisfaction will highly determine your success in this role.
Your key areas of responsibility include, but are not limited to:
• Customer account management and execute the daily operation to meet customers deadline.
• Provide acknowledge and visibility to customer in a timely manner.
• Active collaboration and co-ordination with warehouse, purchasing and travel and logistics team to ensure task completion.
• Provide quality service to both internal and external customers.
• Prepare for the COO application, ensure timely and accurate invoice.
• Provide support the development and maintenance of standards, policies and procedures regarding customer service.
Additional information:
You will be rewarded with a great team environment, competitive salary, training, career development and much more. If you are interested in this challenging role, we look forward to discussing this opportunity with you.
Location:
Singapore,Singapore,Singapore
Contract type:
Regular/Permanent
Business Unit:
Business Unit Drives and Controls
Date posted:
2017-05-08
Job function:
Support Services
Publication ID:
SG59736500_E9
Desired profile
Requirements:
To be considered for this role, you will possess a degree/diploma in any discipline with 2-3 years of progressive customer service experience. Candidate with logistic / supply chain experience and knowledge in import/export procedure for Asia Pacific region will be preferred. You should have excellent interpersonal and communication skills. You must possess a great team work attitude, strong attention to details and preventing errors and solving problems. You must have the ability to manage multiple tasks efficiently.