Customer Support Representative

Job description

Tasks:
Your key areas of responsibility include, but are not limited to:

• Undertake customer queries, address them and provide solutions on time to maintain customer satisfaction and good relation.
• Create and complete quotations based on customer specification or customer requirements or budget.
• Process purchase order, delivery and invoicing cycle for various customers.
• Co-ordinate with customers, factories, warehouse to achieve on time deliveries at all times.
• Assist in making continuous improvements in daily transaction activities and active participation in improvement projects.
• Assist in the generation of performance reports.

Additional information:
*LI-JL1

Location:
   Singapore,Singapore,Singapore

Contract type:
   Regular/Permanent

Business Unit:
   Business Unit Drives and Controls

Date posted:
   2017-03-02

Job function:
   Sales

Publication ID:
   SG60002520_E5

Desired profile

Requirements:

To be considered for this role, you must have a degree or diploma in any discipline with 1-2 years of relevant experience in sales support on quotation and customer service, preferably in a similar industry. Knowledge of SAP experience and basic finance is an added advantage. You should possess excellent customer service oriented skills with good communication skills. Should be able to handle pressure and undertake challenges. Fresh graduates are welcome to apply.