05-2016 - NowHotels - RestaurantsMain Tasks:
Developing touristic programs for the Netherlands
Assistance to improve the web page of SWA Tourism Chile
Support in market research
Participation in administrative an finance tasks
Other tasks in the company
Language Centre Receptionist
10-2015 - NowTeachingDeliver excellent customer service, at all times.
Deal with all enquiries in a professional and courteous manner, in person, on the telephone or via e-mail.
Re-direct calls as appropriate and take adequate messages when required
Using knowledge and judgement to refer enquirers to other staff as
appropriate or to assist as far as practicable when the relevant staff are not
available.
Greet, assist and/or direct students, visitors and the general public.
Have a strong knowledge of the University, campus geography, school
structures and awareness of events.
CUSU Team Member
09-2015 - 12-2015 The main responsibilities included: Dealing with customer enquiries at the reception desk, giving out information about CUSU and directing customers throughout the building. To ensure a high standard of service delivery is provided for all internal and external customers. To ensure that stock, cash and equipment are securely handled following established procedures and direction, including end of day reconciliations. To use the EPOS system according to procedures to include the processing of financial transactions which will include the safe handling of cash as directed and within established procedures.
CUReS Data Collation Assistant
09-2015 - NowTaking part in data collection and processing for institutional and applied research including, Module and Course Evaluations. Attending lectures, courses and seminars and providing guidance and support in the completion of student questionnaires in a professional manner.
Contribute to the development and implementation of surveys, focus groups and other such mechanisms to collect the views of students. Undertaking general and clerical duties determined by each assignment.
Language Ambassador
01-2014 - NowTeachingStudent Ambassador for ROUTES INTO LANGUAGES project. Involves assisting teachers in language classes for years 9 to 11. Help students with homework, help them study for exams, practice listening and speaking in Spanish.
Student Proctor
09-2013 - 12-2015 TeachingAs a student proctor, my job is to support the students' learning by assisting academic staff in a variety of learning related activities. Also, another duty is to moderate the MexCo Project forum on behalf of the Languages Department.
Blogger
05-2013 - 01-2014 Journalism / PR
Education & training
Universidad de Málaga
2014 - 2015 Málaga, Provincia de MálagaErasmus study placement.
Coventry University
2012 - 2016 Coventry, United KingdomTeaching
Languages spoken
Romanian
Native language
English
Native language
Spanish
Professional
Italian
Basic
Russian
Basic
Extra-professional Experiences
President
Erasmus Society
09-2015 - Now
Promote living, studying and working abroad within the Erasmus scheme to Coventry University students. Help the international students integrate into the English culture and society.
Course Representative
Cusu
09-2013 - 01-2016
As a Course Rep for my course, I have to attend meetings with the Students' Union and Senior Staff and present the feedback obtained from students about the lectures and any university related problems.