Associate, Global Business Support

Job description

Business Title:

Associate, Global Business Support

Requisition Number:

68315

Function:

Business Support Services

Area of Interest:

Information Technology

State:

NJ

City:

Woodcliff Lake

Description:

The fastest growing Big Four professional services firm in the U.S., KPMG is known for being a great place to work and build a career. We provide audit, tax and advisory services for organizations in today’s most important industries. Our growth is driven by delivering real results for our clients. It’s also enabled by our culture, which encourages individual development, embraces an inclusive environment, rewards innovative excellence and supports our communities. With qualities like those, it’s no wonder we’re consistently ranked among the best companies to work for by Fortune Magazine, Consulting Magazine, Working Mother Magazine, Diversity Inc. and others. If you’re as passionate about your future as we are, join our team.

KPMG is currently seeking an Associate to join our Global Business Operations Organization..

Responsibilities:

·  Answer global business support and risk application email inquiries
·  Troubleshoot and analyze application issues received from local administrators
·  Perform daily tasks and processes to support the ongoing use of global applications
·  Oversee modifications and general troubleshooting of the applications
·  Proactively anticipate and resolve potential issues such as how they would affect the data in the system or how the data would be presented with the modifications in place
·  Monitor system for data integrity and defects and work with the local administrators and information technology teams to resolve issues

Qualifications:

·  A minimum of two years of relevant technical support experience; preferably within a professional services firm or similar environment
·  Bachelor’s degree from an accredited college/university or equivalent work experience
·  Ability to work with and communicate with the business and IT staff regarding system requirements and modifications to the data
·  Proficient with MS Office Suite applications including Word, Excel, Outlook and PowerPoint
·  Excellent customer relationship skills, analytical ability and the ability to work effectively with customers and IT management
·  Strong troubleshooting skills and detail oriented

KPMG LLP (the U.S. member firm of KPMG International) offers a comprehensive compensation and benefits package. KPMG is an equal opportunity employer. All qualified applicants are considered for employment without regard to race, color, creed, religion, age, sex/gender, national origin, ancestry, citizenship status, marital status, sexual orientation, gender identity or expression, disability, physical or mental handicap unrelated to ability, pregnancy, veteran status, unfavorable discharge from military service, genetic information, or other legally protected status. KPMG maintains a drug-free workplace. KPMG will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable local, state or federal law (including San Francisco Ordinance number 131192). No phone calls or agencies please.

GL:

6

GF:

15313