Data Center Technician

Job description

IBM Bluemix Infrastructure (SoftLayer) offers a unified platform that gives you cloud computing the way you want it, deployed on demand, with a single pane of glass for systems management (one portal; one Application Programming Interface (API)).

IBM Bluemix Infrastructure (SoftLayer) is currently recruiting for Server Build Technicians to join the team.

Essential Duties :
·  Rack, build, cable, configure, and provision Intel and Advanced Micro Devices (AMD) servers
·  Deployment of Cisco Layer 2 networking equipment
·  Troubleshoot, test, quality assurance of server hardware
·  Professionally resolve hardware issues via trouble ticket
·  Create tickets within the ticketing system to address problems, incidents and changes of hardware.
·  Provide accurate and detailed logs within the ticketing and messaging systems for callouts and system alerts, as well as for communication and escalation steps taken to ensure prompt resolution of supported equipment, processes, teams.
·  Install, test, and label cable and fiber using standard data center protocols and using cable management systems

Required

·  Basic knowledge in Windows, Linux, or Unix Operating Systems

Preferred

·  6 months of experience in Windows, LINUX/UNIX Operating system.

IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status

CLDSFT1K

Auto req ID

93887BR
Country

United States
Required Education

High School Diploma/GED
Role ( Job Role )

Customer Service Representative
State / Province

TEXAS
Contract type

Regular
Employment Type

Full-Time
ERBP

Is this role a commissionable/sales incentive based position?

No
Travel Required

No Travel
IBM Business Group

W&CP
Preferred Education

None
City / Township / Village

DALLAS
EO Statement

IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
Required Technical and Professional Expertise

·  Basic knowledge with Windows, LINUX or UNIX Operating system.
Country

United States
Preferred Technical and Professional Experience

·  Basic experience with cabling and server installation
Secondary Job Category

Technical Services Specialist
Eligibility Requirements

·  None
Position Type

Early Professional
Early Professional Track

No Track
New Collar Role

Yes