Offers “Hyatt Hotel”

Expires soon Hyatt Hotel

Assistant Manager – Event Services

  • Sydney, Australia

Job description

- Assists the Events Manager in efficiently managing the outlet according to the established concept statement providing a courteous, professional, efficient and flexible service at all times, following Park Hyatt Sydney's standards of performance.

- Liaises with Kitchen department on a daily basis, regarding the operation and quality control.

- Assists in conducting monthly and bi-annual inventory checks on all operating equipment and supplies.

- Handles guest enquiries in a courteous and efficient manner and report guest complaints or problems to the Events Manager if no immediate solution can be found and assure follow up with guest.

- Assists to miximise the effectiveness of associates by developing each of their skills and abilities through the appropriate training, coaching and mentoring.

Desired profile

Qualifications :

- Minimum of 2 years experience as Events Supervisor in a 5 star hotel or large restaurant with good standards, preferably with experience in luxury international brands.
- Holds a diploma or degree in Hospitality Management specialising in Food and Beverage Management

- Previous experience in a leadership role.
- Comprehensive knowledge of business needs and productivity requirements.
- Excellent costumer service and interpersonal skills.
- Well developed computer skills.
- Effective trainer, experienced in the delivery of core skills and group training.
- A passion for service and ability to connect with and care for others.

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