Bilingual HR Administrator (French / English)

Job description

Details:
*** This is a one year contract, which may be extended ***

** The position can be filled at either our Ste-Foy, Quebec office or at our Mississauga, Ontario office **

Reporting to the Manager, HR Services Team, responsible to provide high quality, comprehensive HR Administrative and transactional support across all GSK Canada businesses.

PRIMARY RESPONSIBILITIES

• Provide transactional HR support using Workday (HRIS) across all processes and business units in a service centre environment.
• Ensuring service levels and customer satisfaction is achieved.
• Support client groups with responses to direct queries being received via email, websubmit and phone
• Provision of advice and guidance as first line of contact for basic HR questions
• Administrative support to HR and shared services.
• Manage the quality of data and maintain records in HR systems to ensure data accuracy and that entries are updated for payroll and benefits
• Liaise with external and internal suppliers and agencies as appropriate to deliver HR transactional services
• Support continuous improvement activities to further simplify and standardize processes
• Responsible for HR Services standard reports
• Handling of SPII and PII in a confidential manner, while maintaining appropriate privacy, compliance and risk management guidelines
• HRIS processing of HR partner transaction- with significant payroll and benefit implications
• Assessing payroll and benefit interface system outputs
• Supporting HRM, LPOs, managers and employees with HR inquiries
• Responsible for processing and maintaining vendor invoices, cheque requisitions, overpayments linked to multiple HR vendors
• Manage employee leaves (STD, LTD, Maternity etc…) in the HRIS and with our 3rd party vendor
• Responsible for employee records & filing

GSK is an equal opportunity employer committed to diversity and inclusion. We welcome applications from all qualified individuals. GSK is committed to accommodating persons with disabilities. If you need accommodation at any stage of the application process or want more information on our accommodation policies, please contact us at

Contact information:
You may apply for this position online by selecting the Apply now button.

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jobDetails

Desired profile

Basic qualifications:
• Degree/Diploma in business, human resources or behavioural science OR equivalent experience
• HRIS experience required (Workday preferred)
• Experience working with HR Service Delivery & in an HR Call Centre environment
• Experience with HR Systems & Processes
• Ability to generate Data, Metrics & Analytics
• Advanced user with Microsoft Excel
• HR Governance & Risk Management

Preferred qualifications:
• Bilingualism (English / French) would be a definite asset.
• Experience delivering exceptional customer service
• Ability to accurately identify needs, investigate options and partner with HR to roll out business solutions
• Ability to communicate clearly both written and verbal
• Union experience an asset
• Working knowledge of Union terms and Provincial legislative requirements