Associate Application Support Engineer

Job description

Ecova, an ENGIE company, makes businesses and utilities more successful through energy and sustainability management. Ecova blends data and technology, with people and insight, to drive powerful results for our domestic and international clients. Ecova provides our clients with fully managed, technology-optimized solutions for saving resources, which in turn increase returns, lower risks and enhance reputations.

Ecova’s people are our greatest strength, bound by our vision to enable a sustainable world where people, organizations and the environment thrive. We are passionate about making our company and the world a better place; responsible in working with commitment and accountability; collaborative with our colleagues and clients, and agile enough to work in a dynamic, changing industry.

The wide-ranging expertise of our diverse team fuels the innovation that places us on the leading edge of the energy industry. As such, we nurture a company culture—through training, mentoring and professional development—that encourages all employees to thrive. If this the kind of place you see yourself working, we invite you to join Ecova.

Position Summary

This is an entry-level position responsible for the design, development, and maintenance of software programs. The Associate Application Support Engineer works with supervision to understand the requirements of the systems under development and apply basic software processes to complete tasks. Through training and mentoring, this individual is expected to become familiar with the business domain at Ecova.

Role Description

·  Provide support by troubleshooting various applications within Ecova
·  Write code as needed to provide additional support through debugging and making enhancements.
·  Provide internal and external customer service and rapidly make critical decisions
·  Supports the quality assurance group during functional and regression testing of software programs.
·  Accepts accountability for meeting project milestones and other goals.
·  Demonstrates a willingness to learn the technology associated with Ecova systems.
·  Demonstrates a willingness to learn the principle strategies and processes associated with the Ecova business domain

Role Competencies
·  BA/BS in Computer Science or related field; or equivalent combination of education and experience.
·  Up to two years’ experience using C# .NET, Visual Basic .NET or other object oriented language.
·  Up to two years’ experience using Visual Studio, Eclipse, or other software development environment.
·  Must have a basic understanding of SQL Server 2008 and up relational database management systems, stored procedures, and queries.
·  Must have a basic understanding of 3rd party controls and tools.
·  Must have a basic understanding of Salesforce.
·  Must have basic understanding of N-tiered development (ASP.NET/J2EE)
·  Must have basic understanding of technologies like HTML, XML, JavaScript, and PHP.
·  Knowledge of TFS.
·  Must be proficient in the use of the MS Office tool set.
·  Good verbal and written communication skills, client relation skills, and the ability to work effectively in a team environment. 

Ecova Information
Our salaries are competitive and commensurate with experience. We are a performance-based culture and have goal-based incentive programs and generous employee benefits. Our comprehensive benefit package includes medical, dental, vision insurance, life, AD&D, short- and long-term disability insurance. We also offer flexible spending accounts and 401(k) with a generous employer match.

Ecova is an equal opportunity and affirmative action employer. All qualified applicants will be considered without regard to age, race, color, national origin, ancestry, sex, sexual orientation or preference, religion, marital status, citizenship, veteran status, or physical or mental disability.

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