Expires soon EBay

Seller Experience - Intern (UK)

  • Internship
  • London (Greater London)
  • Community management

Job description

Looking for a company that inspires passion, courage and imagination, where you can be part of the team shaping the future of global commerce? Want to shape how millions of people buy, sell, connect, and share around the world? If you’re interested in joining a purpose driven community that is dedicated to creating an ambitious and inclusive workplace, join eBay – a company you can be proud to be a part of.

Seller Experience – Intern UK

·  The EU Seller Experience team is uniquely positioned at eBay to shape and launch innovations serving our strong, diverse community of business sellers.
We are currently offering a 4/5 months internship to contribute to key development and implementation activities on our business seller initiatives.

The EU Seller Experience team is uniquely positioned at eBay to shape and launch innovations serving our strong, diverse community of business sellers.

Focusing primarly on UK projects, the role will be a key contributor in the development of our products and services.

Main activities would include:

- gather customer insights and data to identify customer needs and pain points

- liaise with product teams in the US and EU to share these insights and influence the product design

- define communications and adoption plan with internal and external partners

- plan and execute the product marketing plan to maximise adoption of these products when launched.

Candidates should be willing to learn about product development and marketing in multi-focal agile organisations. We are looking for passion for solving customers problems as well as strong relationships management and creative thinking.

We are especially looking for the following skill set and experience:

- strong customer-centric mindset and passion for resolving customer issues strategically

- good analytical skills - at ease with handling and cutting through data to get to insights

- excellent written and oral communication skills, sensibility to communication and change management challenges in dealing with customers

- passion for our brand and our purpose - experience of selling on eBay would be a plus

- interest in a career in product development or online commerce - knowledge of agile methodology and marketplaces platforms would be a plus

- a real team player, flexible & organised, able to operate smoothly in a highly dynamic context with little oversight

- Bachelor’s degree in related field (product, marketing, communication, business) preferred

- Flexible approach to problems and can-do attitude, comfortable with juggling priorities and different level of details without losing sight of the big picture.

We are looking forward to hearing about candidates passionate about eBay and our purpose, who can deliver insights, drive adoption and contribute to the success of our platform.

eBay

 is a Subsidiary of eBay.

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