Sales Support / Administrator

Job description

  Location
Swansea, Swansea
·  Salary
16000 £ - 18000 £ / Year
·  Category
Office and Secretarial - Sales Administrator
·  Job type
Permanent
·  External Reference
JW180717SSA
·  Industry
Sales and Retail

I am currently recruiting for the role of a Customer Service / Sales coordinator for one of my clients in the Swansea area.

The key responsibilities of the role are:
* Develop strong interpersonal links with external customers
* Actively manage customer allocated - monitoring and tracking quotations/sales patterns and behaviours
* Utilise management information to analyse and identify gaps in sales by customer
* Ownership of Customer information in system, monitoring and updating to ensure smooth supply chain and links to other departments.
* Develop and build strong working relationships with internal departments and outside Commercial teams
* Liaising with all other internal departments to ensure high level of service achieved and customer's expectations met
* Achieve and ensure high levels of system and administration accuracy
* Contribute to development of department by challenging current practices and identifying areas of improvement
* Works closely with all other areas to achieve business targets

The ideal candidate will have the following:
* Competent in verbal and written language skills required to manage customer accounts.
* Proven experience working in Customer Service area ideally in a manufacturing environment Adecco is acting as an Employment Agency in relation to this vacancy. The Adecco Group UK & Ireland is an Equal Opportunities Employer.