Customer Sales Administrator

Job description

  Location
Basingstoke, Hampshire
·  Salary
10 £ - 11.5 £ / Hour
·  Category
Office and Secretarial - Administrator
·  Job type
Temporary
·  External Reference
3.8.17
·  Industry
Office and Secretarial

We are looking for a client representative to work on a temp-perm basis in a client who is based on the outskirts of Basingstoke.

Key work related aspects of the role:
* Dealing with customers by phone, electronically and face to face
* Processing orders and responding promptly to enquiries
* Handle and resolve customer complaints
* Documenting records of customer interactions in the company CRM system
* Communicate and collaborate with colleagues across a range of departments
* Add value to clients through identifying additional needs and providing product and service advice

Skills and knowledge required:
* Articulate with advanced interpersonal skills
* Numerate with good verbal and written communication skills
* Demonstrates good listening skills
* Attention to detail and high level of accuracy
* Knowledge of Word, Excel and ability to enter call records on company CRM system
* Extensive customer service experience

Apply today for more information. Adecco is acting as an Employment Business in relation to this vacancy. The Adecco Group UK & Ireland is an Equal Opportunities Employer.