Front Office Manager

Job description

Key tasks

Ensures all the policies and procedures applicable are implemented according to the brand standard
Develop and maintain good relations with guests, employees, vendors and contractors.
Ensure exceptional guest experience.
Manages and motivates the team in order to provide a high standard of service for customers
Helps meet the department's quantitative and qualitative target

Desired profile

Skills

Level of Education Bachelor / Licence
Areas of study Hospitality Management
Professional experiences 6 to 10 years
Languages essential English (Primary tongue)

Essential and optional requirements

Prior relevant experience of at least 1 to 2 years in a similar responsibility.
Self-driven individual with a proactive and positive approach to change.
Enthusiastic with learning attitude
Should have self-confidence & motivation
Demonstrate high level of energy
Displays high levels of flexibility, initiatives, sincerity, leadership and Team Work
Pleasing Personality
Result Oriented

·  Excel
·  Power Point
·  Word
·  Micros
·  TARS
·  Opéra